Are AI features available on the Free plan?

Yes, Free users get 100 tasks/month, access to basic AI power‑ups like prompt-based workflow creation and simple AI responses but limited scale and capabilities compared to paid tiers.

Do AI worksteps cost extra?

AI steps are included in all plans, but high-volume usage or agent/chatbot deployment may require upgraded plans or add-ons.

Which plan should I choose?

For multi‑step workflows and premium app integrations, the Professional plan is ideal. For Teams with multiple collaborators, choose the Team tier. Enterprise suits large organizations needing customization and oversight.

Can I build smart agents?

Yes, Zapier supports building AI Agents that operate autonomously based on natural-language commands and cross-app trigger.

Does it support custom GPT models?

Zapier integrates GPT‑4o mini by default but also connects with other LLMs including OpenAI, Anthropic, and Google via AI by Zapier and AI Actions

Zapier AI - Grovers Ai

What is Zapier AI Tool?

Zapier AI is a no-code automation platform that embeds AI into every stage of workflow creation. With tools like AI by Zapier, users can insert natural-language-driven AI steps into Zaps using GPT‑4o mini and other models to write copy, classify data, summarize, or troubleshoot. The platform also supports AI Agents, custom Chatbots, and large-scale AI orchestration across connected applications.

Key Features

AI-powered workflow steps: Add analysis, summarization, data extraction, and copywriting directly into your automations with built-in prompt builder and templates.
AI Agents: Create autonomous agents that perform actions across apps based on natural-language commands and triggers .
AI Chatbots: Build no-code chatbots that answer FAQs, collect leads, or assist customers—integrated with Zaps for seamless workflows.
Deep integration with 8,000+ apps: Automate combinations of actions like Google Forms → AI summarization → email response or CRM updates.
Prompt assistance & templates: Guided prompt strength indicator, output preview, editable templates, and saved prompts for workflow consistency.
Canvas & Functions betas: Visual workflow mapping and coding workflow builder in browser for advanced logic and control.

How to Use Zapier AI?

Sign up for Zapier’s free or paid plan and connect your tools.
Create a Zap: Select a trigger, then choose an AI step powered by Zapier’s AI. Prompt any input and map output to next steps in your workflow.
Build Agents or Chatbots: Use the Chatbots builder or AI Agents to handle customer queries or automate specialized tasks.
Use templates & prompt builder to streamline building workflows for email summarization, lead outreach, customer responses, or content repurposing.
Test and refine, review AI-generated outputs, and adjust prompts or conditions as needed.
Scale up via Canvas visual mapping, multi-step Zaps, Teams collaboration, or Enterprise deployment.

Zapier AI Use Cases

Build chatbots that answer FAQs or route tickets automatically.
Qualify leads, send personalized follow-ups, and notify sales reps instantly.
Summarize articles, repurpose content, generate copy steps.
Parse invoice emails and update accounting systems via AI-generated data.
Automate ticket handling, training reminders, and HR workflows.
Use AI steps to search and summarize large datasets or documents across apps.
Generate visuals/images for briefs or pitches with internal image generation feature.

Payments