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AI Email Assistant · Paid
Front logo - AI Email Assistant

Front

Front is an AI customer operations platform with shared inbox and ticketing, Autopilot AI agents that resolve requests, Copilot for complex work, Smart QA and omnichannel email, chat, SMS and WhatsApp.

  • ai email assistant
  • front
  • shared inbox
  • customer service
  • ai agents
  • ticketing
  • omnichannel
  • copilot
  • support teams
  • helpdesk
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Updated Oct 13, 2026

Pricing Paid

Rating No reviews yet

Standout Features

What makes Front stand out

  • Autopilot resolves up to 70% of requests
  • Shared inbox and ticketing
  • Omnichannel
  • 160+ integrations

Key Features

What’s in the toolkit?

  • 01

    Autopilot AI agents

  • 02

    Copilot

  • 03

    External agents

  • 04

    Compass analytics

  • 05

    Smart QA and CSAT

  • 06

    Shared inbox

  • 07

    Ticketing

  • 08

    Email, chat, SMS and WhatsApp

  • 09

    Knowledge base

  • 10

    160+ integrations

  • 11

    SOC 2, ISO 27001 and HIPAA

What is Front?

Customer service platform, powered by AI

Front combines a shared inbox with AI agents for customer teams.

Key capabilities

  • Autopilot AI agents.
  • Copilot assistance.
  • Shared inbox and ticketing.
  • Omnichannel support.
  • Smart QA and CSAT.

Who it's for

Front is an enterprise-grade AI email assistant for customer teams.

Category
AI Email Assistant
Pricing
Paid
Company
FrontApp, Inc.
Platform Access
1 feature

Use Cases

Where teams put it to work

  • 01

    Customer support

  • 02

    Account management

  • 03

    Operations

Workflow

How to use Front?

  1. 01

    Start a trial.

  2. 02

    Connect team inboxes.

  1. 03

    Set up Autopilot.

  2. 04

    Use Copilot on complex replies.

Pros & Cons

Is Front right for you?

Pros

3
  • Email-first collaboration
  • Powerful AI
  • Secure

Cons

2
  • Pricey
  • Copilot is an add-on

Pricing

Pricing for Front

Paid
  • Starter – $25/seat/month.
  • Professional – $65/seat/month.
  • Enterprise – $105/seat/month.
  • Copilot – $20/seat/month: included on Enterprise.
  • Autopilot – from $0.05/conversation.

Annual billing.

Who is it for

Who is Front for?

Support teams.Operations teams.
Reviews

Front Reviews

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