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AI Email Assistant · Paid
Hiver logo - AI Email Assistant

Hiver

Hiver is an agentic customer service platform with AI Agents, AI Copilot that drafts replies, AI QA and Insights, an omnichannel inbox, and Hiver in Gmail for teams that work from Gmail.

  • ai email assistant
  • hiver
  • gmail shared inbox
  • customer service
  • ai copilot
  • ai agents
  • helpdesk
  • omnichannel
  • support teams
  • operations
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Updated Oct 13, 2026

Pricing Paid

Rating No reviews yet

Standout Features

What makes Hiver stand out

  • Works inside Gmail
  • AI Agents and Copilot
  • Omnichannel
  • Free trial

Key Features

What’s in the toolkit?

  • 01

    AI Agents

  • 02

    AI Copilot drafts

  • 03

    AI Help Center

  • 04

    AI Insights

  • 05

    Customer Intelligence

  • 06

    AI QA

  • 07

    Omnichannel inbox

  • 08

    Notes and Slack threads

  • 09

    Jira and Linear links

  • 10

    Workflows and SLAs

  • 11

    Customer portal

  • 12

    MCP and API

What is Hiver?

The agentic customer service platform built for complex support

Hiver handles complex, cross-team support across channels.

Key capabilities

  • AI Agents resolve requests.
  • AI Copilot drafts replies.
  • AI QA and Insights.
  • Omnichannel inbox.
  • Hiver in Gmail.

Who it's for

Hiver is a powerful AI email assistant for support and operations teams.

Pricing
Paid
Company
Hiver Inc.
Platform Access
2 features

Use Cases

Where teams put it to work

  • 01

    Customer support

  • 02

    Finance and HR ops

  • 03

    Gmail-based teams

Workflow

How to use Hiver?

  1. 01

    Start a free trial.

  2. 02

    Connect shared inboxes.

  1. 03

    Enable AI Copilot.

  2. 04

    Automate with AI Agents.

Pros & Cons

Is Hiver right for you?

Pros

3
  • Gmail-native option
  • Strong AI
  • Cross-team

Cons

2
  • Per-user cost
  • Advanced AI on higher tiers

Pricing

Pricing for Hiver

Paid
  • Growth – $25/user/month annually ($35 monthly).
  • Pro – $55/user/month annually ($65 monthly).
  • Elite – $85/user/month annually ($95 monthly).

Prices from a third-party review (September 2026).

Who is it for

Who is Hiver for?

Support teams.Operations teams.
FAQ

Frequently Asked Questions

Everything you need to know about Hiver before you try it.

An agentic omnichannel customer service platform built for complex support.

Support, operations, finance, IT and HR teams.

No. Hiver Omni is standalone; Hiver in Gmail is for Gmail teams.

Reviews

Hiver Reviews

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