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Grovers
AI Chatbot · Freemium
Crisp logo - AI Chatbot

Crisp

Crisp is an all-in-one AI customer support platform with the Hugo AI agent, a no-code chatbot builder, shared inbox, chat widget, knowledge base and CRM across chat, email, WhatsApp, Messenger and Instagram.

  • ai chatbot
  • crisp
  • customer support
  • live chat
  • shared inbox
  • ai agent
  • knowledge base
  • whatsapp
  • chatbot builder
  • helpdesk
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Updated Oct 9, 2026

Pricing Freemium

Rating No reviews yet

Standout Features

What makes Crisp stand out

  • Hugo AI support agent
  • No-code chatbot builder
  • Per-workspace pricing, not per seat
  • Free plan available

Key Features

What’s in the toolkit?

  • 01

    AI agent (Hugo)

  • 02

    No-code AI chatbot builder

  • 03

    Omnichannel chatbot

  • 04

    Smart replies

  • 05

    Auto-summaries

  • 06

    Support copilot

  • 07

    Chat widget

  • 08

    Shared inbox

  • 09

    Knowledge base

  • 10

    Support CRM

  • 11

    Campaigns

  • 12

    Ticketing

  • 13

    Status page

  • 14

    Chat SDK

  • 15

    Analytics

  • 16

    Web, iOS, Android, Windows and Mac apps

What is Crisp?

AI made to support your team and customers

Crisp is an AI-powered customer messaging platform built for every company, combining an AI agent with a full support suite.

AI features

  • Hugo AI agent for automated support.
  • No-code AI chatbot workflow builder.
  • Smart replies and auto-summaries.
  • Support copilot for agents.

Complete support suite

Crisp also offers a chat widget, shared inbox, knowledge base, CRM, campaigns, ticketing, status page and Chat SDK, with apps for web, iOS, Android, Windows and Mac. With a forever-free plan and workspace pricing, Crisp is a great-value AI chatbot for support teams.

Category
AI Chatbot
Pricing
Freemium
Company
Crisp IM SAS
Platform Access
2 features

Use Cases

Where teams put it to work

  • 01

    Customer support

  • 02

    Live chat

  • 03

    Knowledge base self-service

  • 04

    Omnichannel messaging

Workflow

How to use Crisp?

  1. 01

    Sign up free at crisp.chat.

  2. 02

    Install the chat widget.

  3. 03

    Connect channels like email and WhatsApp.

  1. 04

    Train Hugo on your knowledge base.

  2. 05

    Upgrade for AI credits.

Pros & Cons

Is Crisp right for you?

Pros

4
  • Free plan
  • Workspace pricing
  • Full support suite
  • Unlimited conversations

Cons

2
  • AI credits limited per plan
  • VAT not included in prices

Pricing

Pricing for Crisp

Freemium
  • Free – $0: 2 seats, no AI.
  • Mini – $45/month: 4 seats, $5 AI credits.
  • Essentials – $95/month: 10 seats, $25 AI credits.
  • Plus – $295/month: 20 seats, $75 AI credits.
  • Enterprise: custom.

Prices are per workspace per month. 14-day free trial, no card. 50% off for nonprofits and students.

Who is it for

Who is Crisp for?

Startups and SMBs.Support teams.Ecommerce.
FAQ

Frequently Asked Questions

Everything you need to know about Crisp before you try it.

Yes. Crisp may provide some additional features that are not included in your plan.

VAT is not included in Crisp's plan prices.

Crisp offers 20% off for 3 additional workspaces.

No, conversations are unlimited.

Reviews

Crisp Reviews

Real experiences from people who use Crisp. Share yours to help others choose the right tool.

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