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AI Chatbot · Enterprise
LivePerson logo - AI Chatbot

LivePerson

LivePerson's Conversational Cloud is an enterprise conversational AI platform for designing, simulating, validating and improving conversations handled by AI and human agents across digital messaging and voice channels.

  • ai chatbot
  • liveperson
  • conversational ai
  • enterprise
  • contact center
  • messaging
  • voice ai
  • generative ai
  • customer engagement
  • soundhound
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Updated Oct 9, 2026

Pricing Enterprise

Rating No reviews yet

LivePerson preview - AI Chatbot

Standout Features

What makes LivePerson stand out

  • Enterprise Conversational Cloud
  • Bring your own LLMs
  • Voice to digital messaging
  • Simulation and validation of AI agents

Key Features

What’s in the toolkit?

  • 01

    Conversational Cloud

  • 02

    AI chatbots

  • 03

    AI chatbot toolset

  • 04

    Generative AI tools

  • 05

    Conversational Intelligence and Insights

  • 06

    Voice to Digital

  • 07

    Messaging channels

  • 08

    LP 360

  • 09

    Integrations and marketplace

  • 10

    Generative intent training

  • 11

    Analytics Studio

  • 12

    Proactive Messaging

What is LivePerson?

The enterprise leader in predictable conversational AI

LivePerson provides the Conversational Cloud, an enterprise platform for AI chatbots and human agents working together across digital, messaging and voice channels. A site banner notes LivePerson has been acquired by SoundHound AI.

Platform

  • AI Chatbots and an AI chatbot toolset.
  • Generative AI tools with bring-your-own LLM support.
  • Conversational Intelligence and Insights.
  • Voice to Digital and messaging channels.
  • Proactive Messaging and Analytics Studio.

Enterprise focus

LivePerson offers Bronze, Silver and Gold plans by quote, with integrations and a marketplace. It is an established enterprise AI chatbot platform for large contact centers.

Category
AI Chatbot
Pricing
Enterprise
Company
LivePerson Inc.
Platform Access
1 feature

Use Cases

Where teams put it to work

  • 01

    Enterprise contact centers

  • 02

    Messaging-based customer service

  • 03

    Voice deflection to digital

  • 04

    Conversation analytics

Workflow

How to use LivePerson?

  1. 01

    Request a demo or quote.

  2. 02

    Choose a plan (Bronze, Silver or Gold).

  1. 03

    Design and simulate AI agent conversations.

  2. 04

    Deploy across channels.

Pros & Cons

Is LivePerson right for you?

Pros

3
  • Proven at enterprise scale
  • Broad channel coverage
  • Bring-your-own LLM

Cons

2
  • No public pricing
  • Sales-led onboarding

Pricing

Pricing for LivePerson

Enterprise

LivePerson offers Bronze, Silver and Gold plans by quote, with no service fees.

Who is it for

Who is LivePerson for?

Large enterprises.Contact center leaders.
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