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Grovers
AI Chatbot · Freemium
Botpress logo - AI Chatbot

Botpress

Botpress is an enterprise-grade AI agent platform for customer support that handles refunds, account updates and multi-step workflows, with Botpress Studio, knowledge bases, human handoff and its own helpdesk, priced per conversation.

  • ai chatbot
  • botpress
  • ai agent platform
  • customer support ai
  • chatbot builder
  • helpdesk
  • whatsapp chatbot
  • knowledge base
  • enterprise ai
  • no code
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Updated Oct 9, 2026

Pricing Freemium

Rating No reviews yet

Botpress preview - AI Chatbot

Standout Features

What makes Botpress stand out

  • AI agents that complete support tasks
  • Botpress Studio visual builder
  • Conversation-based pricing with no per-seat fees
  • Free plan and Discord community

Key Features

What’s in the toolkit?

  • 01

    Botpress Studio

  • 02

    Botpress Engine

  • 03

    Botpress Viber

  • 04

    Botpress Desk

  • 05

    Knowledge Bases

  • 06

    Tables

  • 07

    AI Actions

  • 08

    Escalation and handoff

  • 09

    Ticket enrichment

  • 10

    Ticket deflection

  • 11

    Integration Hub

  • 12

    Webchat, WhatsApp and Slack

  • 13

    Intercom, Zendesk, HubSpot and Salesforce integrations

  • 14

    API

What is Botpress?

The AI-native customer support platform

Botpress is an AI agent platform focused on customer support. Its agents handle real tasks like refunds and account updates and work with your existing helpdesk or Botpress Desk.

Platform

  • Botpress Studio visual builder and Engine.
  • Knowledge Bases and Tables.
  • AI Actions for multi-step workflows.
  • Escalation and handoff with ticket enrichment.
  • Botpress Desk for ticket management.

Channels and pricing

Deploy on webchat, WhatsApp and Slack, or alongside Intercom, Zendesk, HubSpot and Salesforce. Botpress prices by conversation with no per-seat fees and offers a free plan, an API and an active Discord community, making it a flexible AI chatbot platform.

Category
AI Chatbot
Pricing
Freemium
Company
Botpress, Inc.
Platform Access
2 features

Use Cases

Where teams put it to work

  • 01

    Customer support automation

  • 02

    Refunds and account changes

  • 03

    Ticket deflection

  • 04

    Internal helpdesks

Workflow

How to use Botpress?

  1. 01

    Sign up free at botpress.com.

  2. 02

    Build an agent in Botpress Studio.

  3. 03

    Add knowledge bases and actions.

  1. 04

    Connect channels or your helpdesk.

  2. 05

    Deploy and monitor.

Pros & Cons

Is Botpress right for you?

Pros

4
  • Free plan
  • Predictable conversation pricing
  • No per-seat fees
  • Strong developer tools

Cons

2
  • Overage packs are added automatically
  • Paid tiers start at $150/month

Pricing

Pricing for Botpress

Freemium
  • Free – $0: 100 conversations, 3 seats, 3 agents.
  • Plus – $150/month billed annually: 250 conversations/month, $25 AI usage included.
  • Team – $750/month billed annually: 1,500 conversations/month, unlimited seats, $150 AI usage included.
  • Enterprise: custom.

Annual billing saves 20%. Extra conversations are sold in packs of 100.

Who is it for

Who is Botpress for?

Support teams.Developers and agencies.Enterprises.
FAQ

Frequently Asked Questions

Everything you need to know about Botpress before you try it.

Any exchange with at least two messages from the end user in the billing month counts as a conversation.

You never get cut off; a pack of 100 conversations is added automatically when you reach 95%.

No. Pausing conversations means pausing the product entirely.

At 95% of your limit, Botpress automatically purchases a $10 credit grant, sold at cost.

Conversations are predictable, so you know your monthly cost before the month starts.

Reviews

Botpress Reviews

Real experiences from people who use Botpress. Share yours to help others choose the right tool.

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