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AI Chatbot · Freemium
Chatbase logo - AI Chatbot

Chatbase

Chatbase lets businesses build AI agents trained on their data for support, sales and product guidance across website chat, WhatsApp, Slack, email and voice, with actions, guardrails, analytics and a free plan.

  • ai chatbot
  • chatbase
  • custom chatbot
  • ai agent builder
  • customer support ai
  • chatgpt for website
  • sales agent
  • whatsapp chatbot
  • no code
  • api
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Updated Oct 9, 2026

Pricing Freemium

Rating No reviews yet

Chatbase preview - AI Chatbot

Standout Features

What makes Chatbase stand out

  • Build AI agents trained on your data
  • Actions, procedures and guardrails
  • Website, WhatsApp, Slack, email and voice
  • Free plan available

Key Features

What’s in the toolkit?

  • 01

    Support agent

  • 02

    Sales agent

  • 03

    Product guidance agent

  • 04

    Procedures

  • 05

    Actions

  • 06

    Guardrails

  • 07

    Widgets

  • 08

    Helpdesk

  • 09

    Backstage

  • 10

    Analytics

  • 11

    Playground

  • 12

    Multiple AI models

  • 13

    Website, WhatsApp, Meta, Slack, email and voice channels

  • 14

    Developer API

What is Chatbase?

Conversational agents for customer experience

Chatbase is a platform for building AI agents that handle customer support, sales and product guidance. More than 10,000 businesses use it, according to the company.

Agents that take action

  • Support, sales and product guidance agents.
  • Actions and Procedures for multi-step tasks.
  • Guardrails to keep answers on-brand.
  • Playground to test and compare models.
  • Analytics and a built-in helpdesk.

Deploy anywhere

Chatbase agents run on your website, WhatsApp, Meta apps, Slack, email and voice, and developers can use its API. With a free plan and simple credit-based pricing, Chatbase is a popular custom AI chatbot builder.

Category
AI Chatbot
Pricing
Freemium
Company
Chatbase Inc.
Platform Access
1 feature

Use Cases

Where teams put it to work

  • 01

    Website support chatbot

  • 02

    Lead qualification

  • 03

    Product onboarding

  • 04

    Internal knowledge assistant

Workflow

How to use Chatbase?

  1. 01

    Sign up at chatbase.co.

  2. 02

    Add your data such as website pages or files.

  3. 03

    Configure actions and guardrails.

  1. 04

    Test in the Playground.

  2. 05

    Embed on your site or connect channels.

Pros & Cons

Is Chatbase right for you?

Pros

4
  • Quick to build agents on your content
  • Free plan
  • Many channels
  • Developer API

Cons

2
  • Free agents are deleted after 14 days of inactivity
  • Higher tiers are costly

Pricing

Pricing for Chatbase

Freemium
  • Free – $0: 50 credits/month, 1 member.
  • Hobby – $40/month: 700 credits, 2 members.
  • Standard – $150/month: 4,000 credits, 3 members.
  • Pro – $500/month: 15,000 credits, 5 members.
  • Enterprise: custom.

Yearly billing saves 20%. Add-ons include extra credits ($40 per 1,000), extra agents ($25/month) and branding removal ($99/month).

Who is it for

Who is Chatbase for?

Small businesses and startups.Support and sales teams.Developers.
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